Privacy Policy

1. Introduction

SquaredSigma ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered platforms and services, including:

• AppsLauncher.ai - AI-powered application development platform
• Eygent.io - Workflow automation and AI agent platform
• Black Belt Enablement - AI-driven training and certification programs
• Our website and related services

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, company name
• Account Information: Username, password, profile information
• Payment Information: Billing address, payment method details (processed securely through Stripe)
• Usage Data: Information about how you use our platforms and services
• Training Data: For Black Belt Enablement programs, we may collect learning progress, assessment results, and certification data

2.2 AI and Machine Learning Data

Our AI-powered services may collect and process:

• Application Data: Information about AI applications you create through AppsLauncher.ai
• Workflow Data: Automation workflows and agent configurations from Eygent.io
• Learning Data: Training progress, assessment results, and learning patterns
• Performance Data: System performance metrics and usage analytics

2.3 Automatically Collected Information

We automatically collect certain information when you use our services:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Analytics: Pages visited, time spent, features used, error logs
• Cookies and Similar Technologies: Session data, preferences, authentication tokens

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our AI-powered services
• Personalization: To customize your experience and provide relevant content
• Communication: To respond to inquiries, send updates, and provide support
• Security: To protect against fraud, abuse, and security threats
• Analytics: To analyze usage patterns and improve our services
• Compliance: To meet legal obligations and regulatory requirements
• AI Training: To improve our AI models and algorithms (with appropriate safeguards)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our services:

• Cloud hosting and infrastructure providers
• Payment processors (Stripe)
• Analytics and monitoring services
• Customer support and communication tools

4.2 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or security threats
• Enforce our terms of service

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to the same privacy protections.

5. Data Security

We implement comprehensive security measures to protect your information:

• SOC 2 Compliance: Our platforms meet SOC 2 Type II security standards
• Encryption: All data is encrypted in transit and at rest using industry-standard protocols
• Access Controls: Strict access controls and authentication mechanisms
• Regular Audits: Regular security assessments and penetration testing
• Data Minimization: We collect only the information necessary for our services
• Employee Training: Regular security training for all employees

6. Your Rights and Choices

You have the following rights regarding your personal information:

6.1 Access and Control

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format

6.2 Communication Preferences

• Marketing Communications: Opt out of marketing emails and notifications
• Service Communications: Manage essential service-related communications
• Cookie Preferences: Control cookie settings in your browser

6.3 AI and Machine Learning

For our AI-powered services, you have additional rights:

• Model Transparency: Request information about how AI models use your data
• Opt-out: Choose not to have your data used for AI training
• Human Review: Request human review of AI-generated decisions

7. Data Retention

We retain your information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services and AI models

When we no longer need your information, we securely delete or anonymize it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions by relevant authorities
• Other appropriate safeguards as required by law

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Third-Party Services

Our services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before using their services.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices in our applications

Your continued use of our services after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

13. Legal Basis for Processing (EU/UK Users)

If you are located in the European Union or United Kingdom, our legal basis for processing your personal information includes:

• Contract: Processing necessary to provide our services
• Legitimate Interest: Improving our services and preventing fraud
• Consent: For marketing communications and optional features
• Legal Obligation: To comply with applicable laws

You have the right to lodge a complaint with your local data protection authority.